At Tapovana, we are committed to providing quality yoga classes and services. We understand that circumstances may change, and we want to ensure fairness for both our students and our community. This Refund Policy outlines our approach to refunds for class subscriptions and donations.
If you cancel your class subscription at least 24 hours before the scheduled class time, you may be eligible for a full refund or credit toward future classes, subject to our discretion.
Cancellations made less than 24 hours before the class may not be eligible for a refund, but we may offer credit toward future classes on a case-by-case basis.
If we cancel a class due to instructor unavailability, weather, or other circumstances, you will receive a full refund or the option to transfer to another class.
In cases of medical emergency or injury that prevents you from attending classes, please contact us as soon as possible. We will review your situation and may offer a refund or credit toward future classes. Medical documentation may be required.
Donations are voluntary contributions to support our yoga community and are generally non-refundable. However, refunds may be considered in the following circumstances:
Once a refund is approved, we will:
Please note that it may take an additional 5-10 business days for the refund to appear in your account, depending on your bank or credit card company.
To request a refund, please contact us at yoga@tapovana.co.uk with the following information:
We will review your request and respond within 5-7 business days.
The following are generally non-refundable:
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:
yoga@tapovana.co.ukWe're here to help and will respond to all inquiries within 5-7 business days.